Privacy Policy

Last updated: February 2, 2026

Introduction

LastBackup ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our database backup service.

Information We Collect

Account Information

• Email address
• Name
• Password (encrypted)
• Billing information (processed by third-party payment providers)

Database Connection Information

• Database hostnames and ports
• Database names
• Database credentials (encrypted at rest using AES-256-GCM)

Backup Data

• Database backup files (encrypted and stored in your configured storage)
• Backup metadata (timestamps, sizes, status)

Usage Information

• Log data (IP addresses, browser type, access times)
• Feature usage analytics
• Error reports

How We Use Your Information

We use the collected information to:

• Provide and maintain the backup service
• Process your transactions
• Send service notifications and updates
• Improve our service and user experience
• Respond to customer support requests
• Detect and prevent fraud or abuse

Data Security

We implement industry-standard security measures:

• All data encrypted in transit (TLS 1.3)
• Database credentials encrypted at rest (AES-256-GCM)
• Backup files encrypted before storage
• Regular security audits
• Access controls and authentication

Data Retention

• Account data: Retained while account is active
• Backup files: Retained according to your retention policy settings
• Logs: Retained for 90 days
• Deleted data: Permanently removed within 30 days of deletion request

Third-Party Services

We use the following third-party services:

• Cloud Storage Providers: For storing your encrypted backups
• Payment Processors: For handling billing
• Analytics: For service improvement (anonymized data only)

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt-out of marketing communications

Cookies

We use essential cookies for:

• Authentication and session management
• Security features
• User preferences

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or service notification.

Contact Us

For privacy-related questions or requests:

• Email: support@lastbackup.dev
• Support: https://lastbackup.dev/support